These Terms of Sale (the "Terms") govern all purchases of digital products made on menstrua.shop (the "Website") from Anthony Sandu, sole trader, SIREN 981 045 875 (the "Seller", "we", "us"). By completing a purchase, you (the "Customer", "you") accept these Terms in full.
1. Products
The Seller sells digital educational products in downloadable format (PDF), currently "The Relieving Menstrual Pain Method" and its accompanying materials (the "Product"). The Product is delivered electronically. No physical item is shipped.
The Product consists of general educational information on nutrition, movement and lifestyle habits. It does not constitute medical advice and makes no therapeutic or curative claim. See section 9.
2. Price
Prices are displayed on the Website in the currency indicated at checkout and are inclusive of any applicable taxes, which are calculated and displayed before payment is confirmed. The Seller reserves the right to modify prices at any time; the price applicable to an order is the price displayed at the moment the order is placed.
3. Ordering and payment
Orders are placed through the checkout page. Payment is processed exclusively by Stripe Payments Europe, Ltd., an independent payment service provider. The Seller does not collect, process or store your card details at any time.
The order is confirmed once payment has been authorised. A confirmation email is then sent to the email address you provided. It is your responsibility to provide a valid email address.
4. Delivery
The Product is delivered immediately after payment is confirmed, by means of a download link sent to the email address provided at checkout. Delivery is normally instantaneous and in any event within 24 hours.
If you have not received your download link, first check your spam or promotions folder, then contact us at support@menstrua.shop and we will resend it.
5. Right of withdrawal: important
Under Article L.221-28 13° of the French Consumer Code, and under the equivalent provisions of the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the statutory right of withdrawal does not apply to the supply of digital content not supplied on a tangible medium where performance has begun with the consumer's prior express consent and acknowledgement that the right of withdrawal will thereby be lost.
By completing your purchase and requesting immediate access to the Product, you expressly consent to immediate performance of the contract and acknowledge that you thereby lose your statutory right of withdrawal once the download link has been supplied.
This does not affect the separate, voluntary satisfaction guarantee described in section 6, which is more favourable to you than the statutory position.
6. Voluntary 30-day satisfaction guarantee
Independently of and in addition to your statutory rights, the Seller offers a commercial guarantee: if you are not satisfied with the Product, you may request a full refund within 30 days of purchase. The full conditions are set out in our Refund Policy, which forms an integral part of these Terms.
7. Licence of use
Upon payment, you are granted a personal, non-exclusive, non-transferable licence to use the Product for your own private, non-commercial purposes.
You may not, in whole or in part: resell, rent, lend, sub-licence, share, distribute, publish or make the Product publicly available; reproduce it other than for your own personal use; or create derivative works from it. Breach of this clause may give rise to civil and criminal liability for copyright infringement.
8. Availability of the Website
The Seller endeavours to keep the Website accessible but does not guarantee uninterrupted availability. Access may be suspended for maintenance, updates or reasons beyond the Seller's control, without entitlement to compensation.
9. Medical disclaimer and limitation of liability
The Product is not medical advice. It is educational content only. It does not diagnose, treat, cure or prevent any disease or condition, and it is not a substitute for advice from a qualified healthcare professional. You should consult a doctor before making changes to your diet, supplement intake or physical activity, particularly if you are pregnant, breastfeeding, taking medication, or have or suspect any medical condition including endometriosis, adenomyosis, PCOS or fibroids.
Results vary between individuals. No specific outcome is promised or guaranteed.
To the fullest extent permitted by applicable law, the Seller's liability arising out of or in connection with the Product shall not exceed the amount actually paid by the Customer for that Product. The Seller shall not be liable for any indirect or consequential loss.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded. Consumers in the European Union and the United Kingdom retain the benefit of all mandatory statutory rights, which these Terms do not affect.
10. Personal data
Personal data collected in connection with an order is processed in accordance with our Privacy Policy.
11. Force majeure
Neither party shall be liable for any failure to perform its obligations where such failure results from an event of force majeure within the meaning of Article 1218 of the French Civil Code.
12. Governing law and dispute resolution
These Terms are governed by French law. Consumers habitually resident in another country of the European Union or in the United Kingdom nevertheless retain the protection of the mandatory consumer-protection provisions of the law of their country of residence.
In the event of a dispute, you are invited to contact us first at support@menstrua.shop so that we may seek an amicable resolution. Consumers resident in the European Union may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
Failing amicable resolution, the competent courts shall be determined in accordance with the applicable rules of jurisdiction, it being specified that a consumer may always bring proceedings before the courts of the place where they were domiciled at the time the contract was concluded.
13. Amendments
The Seller may amend these Terms at any time. The version applicable to an order is the version in force on the Website at the date the order is placed.